In medico-social establishments, especially at night, the caregiver-to-patient ratio is a major challenge. This is the issue addressed by the solution developed by
OSO-AI, a startup founded in 2018 by Philippe Roguedas, Olivier Menut, Gilles Debunne, and Claude Berrou, the latter also being one of the inventors of the famous error-correcting code bearing his name.
Designed from the outset as non-intrusive, the solution is based on a wall-mounted unit connected to Wi-Fi, integrating microphones and sensors, and coupled with AI algorithms capable of detecting critical events in real-time: falls, respiratory distress, cries, calls for help... When a signal is detected, an alert is immediately sent to healthcare providers via smartphone or tablet, allowing them to intervene quickly.
An AI Attuned to Vulnerable People
This system relies on the analysis of over 150 sound classes, ranging from physiological manifestations (snoring, coughing, irregular breathing, vomiting) to behavioral or contextual signals (unusual movements, shocks, intrusions). The learning models have been trained on several million sound samples, manually qualified by
OSO-AI teams, with an objective of increasingly precise and contextually adapted interpretation. The precision of interpretation has been refined over time, fueled by feedback from pilot establishments.
Recognized with several awards, including a 2022 e-health Trophy, the startup raised 14 million euros to accelerate its development, supported by a demanding positioning at the crossroads of technology, usability, and care ethics. In 2024, it was voted Best French Startup of the Year by
EY, praised for its positive and sustainable impact on society.
A Partnership for Large-Scale Deployment
For VYV3, which operates more than 1,700 establishments in
France, the challenge goes beyond technological innovation. It is about integrating solutions that address long-term organizational tensions while respecting the values of mutual care.
After several months of experimentation in over 500 rooms, the user feedback is encouraging. As Valérie Levacher, director of the VYV3 support unit, explains:
"We have been able to test and adopt a particularly innovative solution, both for the quality of support for our patients and residents, and for the organization of our professionals' work. This partnership gives a new dimension to our common and future-oriented actions in favor of caregiving."
While to date, more than 500 rooms have been equipped with the system, positive feedback from field teams has prompted the group to accelerate the deployment of this technology in its facilities.
Olivier Menut, president of
OSO-AI, emphasizes:
"The signing of this framework agreement with VYV3 marks for us an important step in the quality collaboration we have maintained for several years with this great mutualist group, particularly attached to the quality of care provided within its establishments. This agreement demonstrates the full relevance of a large-scale use of our solution to sustainably improve the quality of life in establishments."